Legal
Privacy Policy
Last updated: March 2025
1. Information We Collect
We collect personal information you provide directly to us, including your name, email address, phone number, and payment details when you make a booking or enquiry. We may also collect usage data when you visit our website (such as IP address, browser type, and pages visited).
2. How We Use Your Information
We use the information we collect to process bookings and payments, communicate with you about your reservation, send service updates and relevant offers (with your consent), improve our website and services, and comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. We may share your information with trusted third-party service providers (such as payment processors and booking platforms) solely to fulfil your booking. All third parties are required to protect your data in accordance with applicable law.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking data is typically retained for 7 years for accounting purposes.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our site.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities. To exercise any of these rights, please contact us at contact@primeresidences.ae. We will respond within 30 days.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.
10. Contact
For any privacy-related questions or requests, please contact us at contact@primeresidences.ae or write to us at Prime Residences Property Management LLC, UAE.